Shipping policy

Shipping Policy

At Leathers & Fabrics, we aim to process and deliver orders as quickly and securely as possible.

Please review the information below before placing your order.

Order Processing

Most orders are processed within 1–3 business days.

Because many of our leather, faux leather, fabric, and upholstery products are cut specifically according to the quantity ordered, some orders may require additional preparation time before shipment.

Orders are not processed on weekends or public holidays.

During high-volume periods, promotions, or holidays, processing times may be slightly longer.

Shipping Methods

We ship orders using reliable international carriers such as FedEx, UPS, DHL, or other suitable logistics providers depending on the destination.

Available shipping options and rates are shown at checkout whenever applicable.

Estimated Delivery Time

Most international orders are typically delivered within approximately 3–7 business days after dispatch.

Delivery times are estimates and may vary depending on:

  • Destination country

  • Customs processing

  • Carrier delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • Incorrect or incomplete shipping information

Delivery dates are not guaranteed unless specifically stated.

International Shipping

Leathers & Fabrics ships internationally to many countries.

Shipping availability may vary by destination, product type, order size, or carrier restrictions.

If we are unable to ship your order to the provided destination, we will contact you and provide an appropriate resolution.

Customs, Duties and Import Taxes

International shipments may be subject to customs duties, VAT, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product or shipping price and are the responsibility of the customer.

Leathers & Fabrics does not control customs charges and cannot predict the amount that may be charged.

Customers are responsible for complying with the import regulations of their country.

Customs Delays

Customs authorities may occasionally hold shipments for inspection or additional documentation.

These delays are outside our direct control and are not included in our estimated delivery times.

If additional information is required for customs clearance, customers are responsible for providing the requested information promptly.

Tracking Information

Once your order has been shipped, tracking information will normally be provided by email or through your order confirmation page.

Tracking updates may take several hours to become active after the shipment is collected by the carrier.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address.

Please carefully check your:

  • Full name

  • Street address

  • Apartment or unit number

  • City

  • Postal or ZIP code

  • Country

  • Phone number

Leathers & Fabrics is not responsible for delays, failed deliveries, or additional shipping charges caused by incorrect or incomplete address information provided by the customer.

If you notice an address error, contact us as soon as possible.

Once an order has shipped, we may not be able to change the delivery address.

Failed Delivery Attempts

If a carrier is unable to deliver a package because the recipient is unavailable, additional delivery attempts or collection from a local facility may be required.

Customers are responsible for following carrier instructions and collecting the shipment within the required period.

Additional charges resulting from repeated delivery attempts, storage, address corrections, or package returns may be the responsibility of the customer.

Refused Shipments

If a customer refuses delivery or refuses to pay applicable customs duties, import taxes, or other required government charges, the shipment may be returned to us.

Any refund, where applicable, may be reduced by:

  • Original shipping costs

  • Return shipping costs

  • Customs charges

  • Carrier fees

  • Storage or handling fees

Custom-cut products may not be eligible for a refund even if the shipment is refused.

Lost Packages

If your tracking information shows no movement for an unusual period or you believe your package has been lost, please contact us.

We will work with the shipping carrier to investigate the shipment.

Carrier investigations may require additional processing time.

Damaged Shipments

If your package arrives damaged, please keep the original packaging and contact us as soon as possible.

Please provide:

  • Your order number

  • Clear photos of the damaged packaging

  • Clear photos or videos of the affected product

  • A description of the damage

We may use this information to file a claim with the shipping carrier and determine the appropriate resolution.

Large or Wholesale Orders

Large-volume, wholesale, or unusually heavy orders may require customized shipping arrangements.

Additional shipping charges may apply depending on the order size, destination, and shipping method.

If necessary, we will contact you before shipment.

Multiple Packages

Large orders may occasionally be shipped in more than one package.

If this happens, you may receive separate tracking numbers and the packages may arrive at different times.

Contact Us

If you have any questions regarding shipping, delivery, tracking, customs, or your order, please contact us using the contact information provided on our website.

We will do our best to assist you with your shipment.